How do I get rid of this scam pop up permanently?

Technology QuestionsCategory: iPhoneHow do I get rid of this scam pop up permanently?
JL asked 8 months ago

I keep getting a scam pop up on both my iPhone and iPad every time I try to use Safari. I followed your protocol step by step to get rid of it. It still pops up every time I get on Safari. I have “gotten rid” of it 3 times, even turned off my iPhone after the 3rd time and it continues to pop up. It is a fake Amazon message for a free gift. Can not close it without being redirected to the fake webpage. How can I get rid of this thing once and for all?!! Thanks!

1 Answers
Marcel BrownMarcel Brown Staff answered 5 months ago

It sounds like perhaps you are not closing all the instances of the pop-up. Try making sure you close all the windows in Safari when you follow the process in my article.

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