How do I get rid of this scam pop up permanently?
JL asked 6 years ago
I keep getting a scam pop up on both my iPhone and iPad every time I try to use Safari. I followed your protocol step by step to get rid of it. It still pops up every time I get on Safari. I have “gotten rid” of it 3 times, even turned off my iPhone after the 3rd time and it continues to pop up. It is a fake Amazon message for a free gift. Can not close it without being redirected to the fake webpage. How can I get rid of this thing once and for all?!! Thanks!
1 Answers
Marcel Brown Staff answered 5 years ago
It sounds like perhaps you are not closing all the instances of the pop-up. Try making sure you close all the windows in Safari when you follow the process in my article.